Privacy Policy
This Privacy Policy applies to the services of Stephen & Claire Toronto (“we”, “us”, or “our”). We respect the privacy of our customers and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you use our website or place an order.
Information We Collect
When you visit our website, place an order, or create an account, we may collect the following personal information:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely via third-party payment providers)
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IP address and device information
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Browser and website activity data
We only collect information that is necessary to provide our services effectively.
How We Use Your Information
Your personal data is used for the following purposes:
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Processing and fulfilling orders
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Providing customer support and responding to inquiries
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Sending order updates and important service-related communications
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Improving our website, services, and user experience
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Fraud prevention and website security
We do not sell or misuse your personal information.
Sharing Information with Third Parties
We may share your information with trusted third parties only when necessary, such as:
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Payment service providers
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Shipping and logistics partners
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IT and website service providers
These third parties are required to handle your information securely and only for the purpose of providing their services. We may also disclose data if legally required to do so.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Ensure proper website functionality
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Analyze website traffic and performance
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Support marketing and advertising efforts
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
Your Rights
As a customer, you have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion of your personal data
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Object to or restrict certain data processing
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Request data portability where applicable
To exercise any of these rights, please contact us using the details below.
Security of Your Information
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All payments are processed through secure, encrypted third-party systems.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Company Name: Stephen & Claire Toronto
Email: support@stephenandclaire.com
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.