Shipping & Delivery Policy

At Stephen & Claire Toronto, we aim to deliver your order as smoothly and efficiently as possible. Below you will find detailed information regarding our shipping and delivery process.

 

 

 

Order Processing

 


Once an order is placed, it is prepared for shipment as quickly as possible. Processing times may vary depending on product availability, order volume and operational factors. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

 

 

 

Delivery Timeframes

 


Delivery times vary depending on destination and external factors such as carrier operations, peak periods or customs clearance. Please note that all delivery timeframes provided are estimates only and are not guaranteed.


We appreciate your patience and understanding should delays occur outside of our control.

 

 

 

Shipping Method

 


Orders are shipped using trusted third-party logistics and delivery partners. Shipping routes and fulfillment locations may vary depending on the product and destination.

 

 

 

Shipping Costs

 


Shipping costs are calculated at checkout and depend on factors such as destination, order size and selected shipping method. Any applicable shipping fees will be clearly displayed before completing your purchase.

 

 

 

Responsibility & Address Accuracy

 

 

  • Once tracking information indicates that an order has been delivered, the shipment is considered fulfilled.

  • Customers are responsible for providing a complete and accurate shipping address at checkout.

  • Address changes must be requested within 24 hours of placing an order and cannot be guaranteed thereafter.

 

 

 

 

Lost or Delayed Shipments

 


While we work closely with our shipping partners, Stephen & Claire Toronto is not responsible for delays, losses or issues caused by carriers once an order has been shipped. We strongly recommend monitoring your tracking information after dispatch.

 

 

 

Contact Us

 


If you have any questions regarding shipping or delivery, please contact us at:


Email: support@stephenandclaire.com

Company: Stephen & Claire Toronto

 

 

 

Policy Updates

 


This Shipping & Delivery Policy may be updated at any time. Any changes will be published on this page.