Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Stephen & Claire Toronto (“we”, “us”, or “our”). By accessing our website or placing an order, you agree to be bound by these terms.

 

 

 

1. Applicability

 


These Terms & Conditions apply to all offers, orders and agreements concluded via our website. By placing an order, you confirm that you have read, understood and accepted these terms.

 

 

 

2. Product Information

 


We make every effort to display and describe our products as accurately as possible. However, minor variations, typographical errors or inaccuracies may occur. Product images are for illustrative purposes and may differ slightly from the actual item.

 

 

 

3. Orders and Payment

 

 

  • All orders are processed after full payment has been received.

  • Available payment methods may vary depending on your location and are displayed at checkout.

  • Customers are responsible for ensuring that payment details are entered correctly.

 


We reserve the right to refuse or cancel any order in the event of suspected fraud, pricing errors or unauthorized transactions.

 

 

 

4. Order Processing and Shipping

 

 

  • Orders are processed as quickly as possible after confirmation.

  • Delivery times may vary depending on destination, availability and external factors beyond our control.

  • Shipping is handled through trusted third-party logistics partners.

 


Please note that delivery timeframes are estimates only and not guaranteed.

 

 

 

5. Cancellations and Returns

 


Return and cancellation conditions are outlined in our separate Returns & Refund Policy, which forms an integral part of these Terms & Conditions.

 

 

 

6. Liability

 

 

  • Stephen & Claire Toronto is not liable for loss, delay or damage once an order has been marked as delivered according to tracking information.

  • Customers are responsible for providing a complete and accurate shipping address at checkout.

  • Address changes must be requested within 24 hours of placing an order and cannot be guaranteed thereafter.

 

 

 

 

7. Intellectual Property

 


All content on this website, including but not limited to text, images, logos, graphics and design elements, is the property of Stephen & Claire Toronto and is protected by intellectual property laws. Unauthorized use, reproduction or distribution is prohibited.

 

 

 

8. Complaints and Customer Service

 


If you have a complaint or question regarding your order or our services, please contact us at:


Email: support@stephenandclaire.com


We aim to respond to all inquiries within a reasonable timeframe.

 

 

 

9. Governing Law

 


These Terms & Conditions are governed by and interpreted in accordance with the laws of Canada, without regard to conflict of law principles.

 

 

 

10. Amendments

 


We reserve the right to modify or update these Terms & Conditions at any time. Any changes will take effect immediately upon publication on our website.